Questions we get before the first call.
If yours is not here, write to us through the contact page.
Who do you work with?
Small brands that sell physical products online through Shopify, either about to launch or already selling. We do not work with Amazon only sellers or with digital products.
Can you help if I do not have a store yet?
Yes. Store setup is one of our services. In that case the audit looks at your product, your supplier and your costs instead of an existing store.
How much do your services cost?
Setup and product pages have a fixed project fee. Ad management and email upkeep have a monthly fee. The amounts depend on the scope and are written in the proposal before you commit to anything.
Is the audit really free?
Yes. You receive the findings in writing and you are not obliged to hire us afterwards.
Do you charge a percentage of ad spend or sales?
No. Our fee does not change with your ad budget or your sales.
How long does it take to set up a store?
It depends on the number of products and pages. The proposal includes a timeline for your specific project before you approve it.
I am not based in the United States. Can I still hire you?
Yes. Clickora is a United States company and works with brands in other countries. We work in English and Spanish.
Who owns the accounts you set up?
You do. The store, the ad accounts and the email platform are opened under your business, and you keep them if we stop working together.
Do you guarantee sales or a return on ad spend?
No. Results depend on the product, the price, the market and the ad platforms, and we do not control those. Our Terms of Service say the same. We would be wary of anyone who promises a number.
Still have a question?
Send it through the contact form. Every message gets a reply within one business day.